tag:blogger.com,1999:blog-6481170997701398875.post2797500961094025082..comments2011-07-23T18:59:52.550-07:00Dave Gustafsonhttp://www.blogger.com/profile/07398956504581258498noreply@blogger.comBlogger5125tag:blogger.com,1999:blog-6481170997701398875.post-76915801929439889232008-10-12T14:28:00.000-07:002008-10-12T14:28:00.000-07:00If you are looking for the original <A HREF="http://myiphoneheadsets.com/blog/2008/10/10/replacement-iphone-headsets/" REL="nofollow">iPhone Headset</A> that's bundled, an inexpensive version is available at http://myiphoneheadsets.com/originalhttp://myiphoneheadsets.com/blog/2008/10/10/replacement-iphone-headsets/noreply@blogger.comtag:blogger.com,1999:blog-6481170997701398875.post-44001494635816375432008-09-22T19:54:00.000-07:002008-09-22T19:54:00.000-07:00Good comments from everyone! I've got to agree with KMY's suggestion: a removable sticker on the microphone would force people to "RTFS" before removing it, even if they are the types of people who, as Jasper said, will never RTFM (and who are definitely out there in good numbers). And it would allow Apple to continue its crusade against buttons - or at least in this case, visible ones...Dave Gustafsonhttp://www.blogger.com/profile/07398956504581258498noreply@blogger.comtag:blogger.com,1999:blog-6481170997701398875.post-26320963544521380462008-09-21T13:57:00.000-07:002008-09-21T13:57:00.000-07:00A small removable sticker indicating were the button was would cover of all basses.KMYhttp://www.blogger.com/profile/12463657298279561330noreply@blogger.comtag:blogger.com,1999:blog-6481170997701398875.post-56686941160400078602008-09-21T01:46:00.000-07:002008-09-21T01:46:00.000-07:00@ Ben J. <BR/>Yes, it's in the instruction manual. But it should make you wonder: why does a simple button need to be in the instruction manual? Explaining how many times you click the button does what: ok, that's useful information, and it's very hard to make the product communicate that. But explaining that the button is there... the product should be able to convey that itself.<BR/>As for 'not getting to complain' if you don't 'RTFM'... A certain number of people will never RTFM. You can tell them that they don't get to complain, but that doesn't make their user experience any better. It actually makes it worse. And let's face it: you're not going to change these people (and it's debatable whether you should want to). So, you can either accept the fact that some people don't read manuals and adjust the product accordingly, or you can choose to disappoint them. Up to you.<BR/>@ Dave<BR/>I was amazed by the coincidence of this post. I was writing mine on the train back home, only to find out you had been writing about the same subject when I got home.<BR/>I like the distinction you make between designing for novice and experienced users. Some things that are convenient for novices become terribly annoying for experienced users. However, I think that in this case adding a tiny dome to the rubber or a printing a small icon could have done the job in satisfying both groups.<BR/><BR/>Groeten,<BR/>JasperJasperhttp://www.blogger.com/profile/10274466709014480194noreply@blogger.comtag:blogger.com,1999:blog-6481170997701398875.post-61817994930111274912008-09-20T02:18:00.000-07:002008-09-20T02:18:00.000-07:00i mean, it's in the instruction manual. i feel like you don't get to complain about a "hidden feature" if you don't RTFM.Ben J.www.educationalrap.comnoreply@blogger.com