Faucet Design, a la Don Norman

Don Norman may be the preeminent usability expert in the world - a professor at Northwestern University, practitioner and advocate of cognitive design in products and processes, and author of quite a few must-read books if you're interested in this field (I especially recommend "The Design of Everyday Things"). So when he lends his opinion to a selection of home faucets, I'm inclined to listen! About a year ago, Norman weighed in on different faucets at Dwell - starting by acknowledging up front that "there are only two things you care about besides the appearance: the amount of water coming out and the temperature." How you control those two things, and how easy and intuitive it is to do so, makes all the difference. Read on...
[via Gizmodo]